CUSTOMER SUPPORT

DELIVERY & RETURNS

For American orders we offer free delivery on orders over 100 USD. Your order will be delivered to your address by UPS within 3-5 working days. Please note that delivery may take longer during holidays or sales.
You can always return items for a full refund within 14 days from the day you received your order.

- You can track & trace your order with your tracking number, which was enclosed in your shipping confirmation,
in UPS' portal, or with your specific courier.

Our customer service will be closed for these holidays:
New Year's Day - 1/1
Twelfth Night - 6/1
Midsummer Eve - 24/6
Closed - 4/11
Christmas Eve - 24/12
Christmas Day - 25/12
Boxing Day - 26/12
New Year's Eve - 31/12

Return
Please send an email to [email protected] with your order number and return reason, to receive a prepaid return label.
Our customer service will get back to you within 72 business hours (Monday - Friday 9am-16pm CET)

You have the fullest right to return items for a full refund within 14 days from the day you received your order. Of course you may try our clothes before deciding to keep them, but all items must be returned unworn in a saleable condition with all tags intact. Products from our home collections are delivered in a sealed plastic bag. Please note that items can only be returned if the seal is intact.

Return and exchange policy disclaimer outlet sale online:
We don´t offer exchanges, but we do have a 14-day return policy. Shipping cost will apply to all returns, and it´s at 100 SEK. If you´d rather exchange your product, you´re welcome to do so at our Outlet store in Barkbay and Kungsbacka. However, you can only exchange for a product of equal or higher value.

Returns and Refunds (lexingtoncompany.com)

Claims
EU consumer laws on the minimum guarantee (24 months) apply to all purchases.