Even though an item or a certain size may be out of stock online right now, that doesn’t mean you won’t be able to get a hold of your future favorite item.
Our Icons and Hotel collections are part of our ordinary assortment, meaning out-of-stock items from these collections will be back up soon unless they’re discontinued. We try our best to update the delivery dates on each product to keep you informed.
Our physical stores in Norway and Sweden might also have the item you are looking for. In Sweden you can use our Find in Store tool to see whether the item you are looking for is available in any of our stores. Get in touch with your local store where our staff will try their best to locate the item you are looking for. Our stores also offer over-the-phone personal shopping for your comfort, and the staff will assist you with your order and payment. You decide if you would like to pick up your purchase or have it delivered to you.
For customers outside Norway or Sweden, don’t hesitate to get in touch with our online customer service by chat, email or phone.
Online Customer Service:
+46(0)8 54 55 58 60
Please note that our customer service department can only respond to you in Swedish and English, and opening hours are Mon - Fri 9 a.m.- 4 p.m. CET.
We are closed on Swedish and American national holidays.