CUSTOMER SUPPORT

CONTACT US

The best way to get in touch with us is by sending us an email to [email protected]. We kindly ask you to write your email according to the following instructions:

Subject line: include your order number and/or what your inquiry is regarding.
Content: try and be as explicit as possible about what your inquiry or complaint is regarding. This will help us help you much faster!

We will then get back to you within 72h hours on weekdays.

If you would prefer to give us a call regarding your order, you are more than welcome to do so on +46(0)8 54 55 58 60 during our opening hours:
Mon - Fri, 9 am - 12 pm and 1 pm - 4 pm CET

Please note that our Customer Service Department only can respond to you in Swedish and English.
We are closed on Swedish National Holidays.
Good Friday 7 April
Easter Monday 10 April
Labour Day 1 May
Ascension Day 18-19 May
Sweden Nationalday 6 June
Midsummer's Eve 23 June
3 November
Christmas Day 25 December
Boxing Day 26 December

For general questions, we are happy to answer you if you kindly call us on:
+46(0)8 54 55 58 00
or send us an e-mail to:
[email protected].